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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

Welcoming greeting, explained thoroughly recommended

Welcoming greeting, explained thoroughly recommended repairs and ensured no questions prior to leaving dealership. Will be a returning customer.

Customer: Santana505
Date: 2024-05-14
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They did a great job, very professional staff and very

They did a great job, very professional staff and very courteous. Definitely will come back again. Always come here for auto services.

Customer: Abraham
Date: 2024-05-13
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Good , I have been using this dealership for 10 or more

Good , I have been using this dealership for 10 or more years. I have gotten 4 Honda's from them.

Customer: agoss
Date: 2024-05-13
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Excellent service and most courteous staff.

Excellent service and most courteous staff. This is my second experience and am very happy.

Customer: ahmednazir47
Date: 2024-05-13
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Outstanding service.

Outstanding service. I was explained so much about my car by Pedro He's such an amazing employee.

Customer: am_rosemon
Date: 2024-05-13
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Very clean everyone tried to attend to your need and be

Very clean everyone tried to attend to your need and be there for you. I enjoyed my experience. I will be back for another car for my son.

Customer: Butterfly3rus
Date: 2024-05-13
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They were very helpful in helping me get a brand new car

They were very helpful in helping me get a brand new car and so generous as well

Customer: dan
Date: 2024-05-13
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Had a problem so I drove to the dealership with no

Had a problem so I drove to the dealership with no appointment. They listened to my issues and took care of me immediately. They kept me informed throughout the process. Very happy

Customer: Ewriii
Date: 2024-05-13
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We were very happy with our Ira Toyota of Manchester

We were very happy with our Ira Toyota of Manchester experience. We got a good price for our trade-in, our salesman, Tugrul Altinkeski was very knowledgeable and personable, and we left with the exact vehicle we were interested in. I couldn't believe we could come in and leave with a new car on the same day, but the process was very smooth and Tugrul put us at ease, he was so helpful.

Customer: gbpane
Date: 2024-05-13
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Glynn Knox always takes the best care of my family!

Glynn Knox always takes the best care of my family! We appreciate him greatly. Thanks.

Customer: h.king
Date: 2024-05-13
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Scheduled an oil change.

Scheduled an oil change. I was in & out in less than an hour. Very courteous.

Customer: jeanhfs
Date: 2024-05-13
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Jason Pak is the best!

Jason Pak is the best! He helped me snagged a limited Grand Highlander hybrid with all the specs that I wanted. He made my car purchasing experience such a breeze. Thank you so much for guiding me through the whole process!

Customer: Jenny
Date: 2024-05-13
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Aaron my service advisor did a fantastic job and he was

Aaron my service advisor did a fantastic job and he was pleasant to work with. I say him deal with an irate customer and he was pleasant and professional. He communicated well about the status of my service

Customer: kevin.carter.smith
Date: 2024-05-13
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Professional, honest, clean and quick.

Professional, honest, clean and quick. Greg helped me today and I couldn't be happier

Customer: Macdaddy260z
Date: 2024-05-13
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Dennis is a well informed and helpful tec.

Dennis is a well informed and helpful tec. I will return for other repairs with assurance

Customer: mcmurtryarthur
Date: 2024-05-13
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Fast write up.

Fast write up. Service writer was very nice. Detailed video from the technician and car was fixed !!

Customer: Mike
Date: 2024-05-13
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The service advisor was very knowledgeable and helpful

The service advisor was very knowledgeable and helpful and nice. Highly recommend him to everyone

Customer: Pfallen10
Date: 2024-05-13
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Great experience with my new car buying process and

Great experience with my new car buying process and services all the time, the best in the area.

Customer: Samim Malikzada
Date: 2024-05-13
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We had a great experience with Christian C.

We had a great experience with Christian C. at Miller Toyota of Anaheim. He patiently walked us through the whole process of test driving various hybrids until we were able to reserve and purchase our own. His follow-up, knowledge base, and non-pushy approach was very much appreciated. Also shoutout to Fernando in finance as well, made everything smooth and easy.

Customer: SH
Date: 2024-05-13
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Great Service staff and excellent management.

Great Service staff and excellent management. My Toyota was serviced very quickly and the service advisor was excellent, explained all the service and helped me with the check out process.

Customer: Abc
Date: 2024-05-12
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The rep Mike in service helped me figure out what my car

The rep Mike in service helped me figure out what my car needed and got it all taken care of!

Customer: bldngforyou2
Date: 2024-05-12
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Simon was very helpful and my service was done even

Simon was very helpful and my service was done even earlier than expected. Thank you again Simon!!

Customer: Brian
Date: 2024-05-12
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Excellent customer service.

Excellent customer service. Highly recommend. Internet Sales Manager Gerald Remeiro was extremely helpful and professional. The finance manager Mohammed was funny and not pushy. Highly recommend the dealership overall.

Customer: MI
Date: 2024-05-12
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I love this dealership!

I love this dealership! All the service personnel are so friendly and professional. The waiting area is very comfortable. I love the complimentary water and cookies available. It makes waiting for you car to be serviced so much better

Customer: sgarrettk
Date: 2024-05-12
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I was promptly greeted by Bruce Brewer!

I was promptly greeted by Bruce Brewer! I had some questions about my service, and he was very attentive, and quite patient! After I came to pick up my car, he actually was nice enough to walk me to my car! Exceptional service! Thank you Bruce!

Customer: Skatingsaints
Date: 2024-05-12
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Our SUV was serviced without an appointment, Wait time

Our SUV was serviced without an appointment, Wait time only around 40 minutes. One of the best dealerships I've ever been to. Highly recommended

Customer: caroladixon1952
Date: 2024-05-11
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Efficient.

Efficient. Prompt. Professional. Organized. Precise. Customer service with Angel was great. My car salesman came over, spoke and Thanked me for being his customer. Managers on site and WORKING. All employee contact was professional. Bathroom was clean.

Customer: debra2016
Date: 2024-05-11
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My agent was very good an friendly in fact all of then

My agent was very good an friendly in fact all of then were nice an friendly people an they new their jobs I would go back an buy from them I would recommend them to anyone.

Customer: dirtyredmitch83
Date: 2024-05-11
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Steve is a great Rep I have been going to Danvers Toyota

Steve is a great Rep I have been going to Danvers Toyota for many years very Friendly

Customer: Dveno35
Date: 2024-05-11
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Robert is one of the nicest and most helpful serves

Robert is one of the nicest and most helpful serves people I have worked with. He is knowledgeable of the services and parts and I believe he never tries to up sale me.

Customer: ellenbernhardt41
Date: 2024-05-11
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Best customer service in town thanks Alex for all your

Best customer service in town thanks Alex for all your help. Ira Toyota is mis my favorite place will recommend it 100%

Customer: engels20003
Date: 2024-05-11
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Good work, Yasmine, the service advisor was knowledgeable

Good work, Yasmine, the service advisor was knowledgeable and very nice. I will continue using them.

Customer: Jimtrup
Date: 2024-05-11
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Edwin was great at communicating all the needed services

Edwin was great at communicating all the needed services for the car as well as the follow up for the additional services. And Cynthia made the courtesy car process smooth and expedient.

Customer: michaelp
Date: 2024-05-11
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Great customer service.

Great customer service. Great employees. Lillian is a outstanding service representative who explains to detail all the issues with my car.

Customer: Nere
Date: 2024-05-11
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Christian was able to get the exact car I wanted the same

Christian was able to get the exact car I wanted the same day. He was very responsive throughout the entire communication process, and answered every question I had. He really made the entire experience easy and stress free. 5/5 would recommend!

Customer: Paul_GR86
Date: 2024-05-11
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The service agent was incredible.

The service agent was incredible. We had an accident with two flat tires and side panel damage but needed the car the next day. He was able to get the car driveable by the end of the day of the accident.

Customer: Rick
Date: 2024-05-11
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The Service Advisors were very professional and friendly.

The Service Advisors were very professional and friendly. I took my vehicle in for an A1 service code. They inspected the vehicle and advised me of recommendations that they discovered . I will definitely be going back for all future service to my vehicle. They even washed my car😊Thanks

Customer: rmoore4
Date: 2024-05-11
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Great customer service on how to make your visit better

Great customer service on how to make your visit better for you. Showed me stuff I did not know about our car.

Customer: royhelms
Date: 2024-05-11
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5 Stars

This is my 3rd vehicle from them. This time it was an awesome experience due to Kelvin Moore! He is a man of his word, got me a great deal and made the entire time there more than fun. TRUST ME, you won't go wrong when you use him as your salesman. It is the only time I will always remember fondly when I bought a car. Kelvin, you and the team are the best.

Customer: Tracy Kirton
Date: 2024-05-11
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The quality of service is amazing.

The quality of service is amazing. They take their time to make sure the customer is satisfied.

Customer: Treasure
Date: 2024-05-11
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I have had great service every time we go to this

I have had great service every time we go to this dealership location but Ian was the best so far. Very friendly and knowledgeable. He addressed all of my questions and was super nice !

Customer: Vkos
Date: 2024-05-11
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I have an old car, the technician worked hard on doing

I have an old car, the technician worked hard on doing its alignment, the representative patiently explained the details about the job done, I appreciate all they did.

Customer: Brandon
Date: 2024-05-10
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Efficient and great value.

Efficient and great value. Service coordinators very knowledgeable and friendly. Will return soon. Snacks a little lacking

Customer: Carmaven
Date: 2024-05-10
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5 Stars

I drove 15 hours from Atlanta to help my kids get a new car since multiple dealers tried to take advantage of them. On the way I called this dealership and spoke to a rep named Cynthia. I told her the experience that we had at other dealerships and she assured me we would not deal with it again. When I got in town she checked on us and scheduled time for us to come in. Upon arrival she had multiple models lined up, ready and all within the budget we discussed. Long story short we purchased 2 cars with an amazing deal, no hassle, with one of the best sales reps Ive ever had. Thank you so much Cynthia and I would 10/10 recommend her as my rep!!!

Customer: Damien Kostick
Date: 2024-05-10
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Always had great service here, great people and

Always had great service here, great people and reasonable prices. 18 years of servicing with no problems or issues at all. Highly recommend.

Customer: dansinteriors
Date: 2024-05-10
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Tim was great!

Tim was great! Even with no appointment they got me in and out on a Friday afternoon. Every one is always professional and nice!

Customer: dhooker
Date: 2024-05-10
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Great staff of service technician’s on board.

Great staff of service technician’s on board. They were very helpful solving my problem

Customer: fterrazzan
Date: 2024-05-10
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Extremely customer friendly and attentive to my needs and

Extremely customer friendly and attentive to my needs and requests. They are also very accommodating.

Customer: houston.hrpro
Date: 2024-05-10
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All are courteous and willing to help.

All are courteous and willing to help. The facility and especially the rest rooms are kept very clean.

Customer: jbhouck
Date: 2024-05-10
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Excellent .

Excellent . buen travajo a tienden bien.te estan informando como ba el travajo.te ofrese bebidas y esna.grasias

Customer: juanclaros
Date: 2024-05-10
Reason For Visit:
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